ALL SALES ARE FINAL RETURN POLICY

Thank you for shopping with J.Will View. All purchases are final. Please review this policy carefully before completing your order.

1. NO RETURNS, REFUNDS, OR EXCHANGES

All sales are final. We do not accept returns, offer refunds, or process exchanges for any reason, including:
  • Change of mind or incorrect size/color selection
  • Minor product variations (color, texture, or fit)
  • Delayed, lost, or stolen shipments (see Section 3)

2. DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective:
  • Email info@jwillview.com within 48 hours of delivery.
  • Include:
    • Order number
    • Photos of the defect AND packaging
  • We will replace the item (if available) or issue store credit.

3. SHIPPING ERRORS

Contact us within 7 days of delivery if you receive:
  • The wrong item → We’ll ship the correct product.
  • Missing items → We’ll investigate and resolve promptly.

4. NON-COVERED SITUATIONS

We cannot accommodate:
  • Orders marked "delivered" by the carrier (contact USPS/UPS/FedEx).
  • Items that have been worn, washed, or altered.
  • Final sale items (e.g., clearance, custom prints).

5. ACKNOWLEDGMENT

By purchasing, you agree to this policy. No exceptions will be made.
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